Get Involved

Providence Center COVID-19 Updates

 

 

 

May 22, 2020

Dear Members of the Providence Center Family,

I hope you and your family members are doing well.

I wanted to provide a few updates and requests:

  • First, we have made the decision to extend our closure through Monday, June 15, 2020. We will continue to make closure-related decisions every few weeks as we monitor information from our regulatory agencies, health departments, and local authorities to guide our plans for reopening. To help you plan, we will provide ample notice once we have made any final decisions.
  • Our Case Managers are beginning to reach out to people and their families who receive Personal Supports through Providence Center to discuss resuming those supports.
  • We still have two more virtual town halls for families scheduled for May 28th and May 29th and hope you can join us. For more information, visit https://www.providencecenter.com/event-news/providence-center-covid-19-updates/. If you are unable to attend and would like a recording of one of the sessions, please contact your Case Manager.
  • Please continue to check your email, our website (www.providencecenter.com) and Facebook page (www.facebook.com/providencecenterinc) for updates.
  • If you haven’t registered your email or phone number for alerts, please do so at https://forms.gle/8RH8FXBm64hGpBCm9.
  • We continue to work remotely. If you need to reach Providence Center, please use the following numbers: Program-related calls can be directed to your Case Manager; Human Resources-related calls can be directed to Jackie Harris-Harrell at 443-867-8159; and Community Relations calls can be directed to Aimee Bullen at 443-995-9730.

Thank you for your support.

Sincerely,

 

 

 

Karen Adams-Gilchrist, President and CEO

May 18, 2020

Hello families and caregivers!

Just a quick reminder that Karen Adams-Gilchrist will be hosting town hall meetings via Zoom on the following dates:

  • Tuesday, May 19th at 5PM
  • Thursday, May 21st at 9AM
  • Thursday, May 28th at 6PM
  • Friday, May 29th at 2PM

This is a great opportunity to get all of the latest updates on our plan for re-opening and to ask any questions you may have.

To participate, please email Jackie Anna at janna@providencecenter.com to let her know which session you would like to join.  You can also include any questions that you have.   Once you have been registered, you will receive a confirmation email with instructions on how to join the call.

Please make sure to register no later than 10PM on the evening prior to the session you want to participate in.

We look forward to seeing you at a meeting!

May 12, 2020

Dear Families,

I hope you and your family members are doing well.

I want to update you on our extended closure and upcoming virtual town hall meetings for families.

First, we have made the decision to extend our closure through Friday, May 29, 2020. As you know, we have been making closure-related decisions every 2 to 3 weeks. We will continue with that routine as we monitor information from our regulatory agencies, health departments, and local authorities to guide our plans for reopening. Once we have made final decisions on reopening, we will provide ample notice so you have time  to plan.

I also wanted to provide details on upcoming virtual town hall meetings. During the weeks of May 18th and May 25th, we will host virtual town hall meetings with all of you to stay connected and to let you know some of the things we are doing to get ready for our eventual reopening.

However; most importantly, I want to take this opportunity to hear directly from you! It is important to know your concerns, questions and suggestions, as we plan for our reopening. There are still many unknowns and your feedback will be very helpful as we put together our reopening strategy.

Please join me and our leadership team at one of the following Zoom town hall meetings:

Tuesday, May 19th at 5PM

Thursday, May 21st  at 9AM

Thursday, May 28th  at 6PM

Friday, May 29th at 2PM

You will need to register for a meeting by 10pm on Thursday, May 14th by emailing Jackie Anna at janna@providencecenter.com.  Please provide your first and second meeting preference and Jackie will register you and send a confirmation email back to you.  Each meeting is limited to 75 people, so register early to get into the meeting that works best for you.  

To help us better prepare for the meetings, please send any questions, concerns and/or thoughts you have about our reopening to Jackie by Thursday evening, May 14th.   

All meetings will be held through Zoom which you can access through a computer, tablet or phone.  We will provide details on how to use Zoom and join the meeting with your meeting confirmation email. If you require assistance, please reach out to Shannon McLean at smclean@providencecenter.com or 443-618-1287.

 I look forward to talking to you in the coming weeks.

Sincerely,

 

 

 

Karen Adams-Gilchrist, President and CEO

April 28, 2020

Dear Members of the Providence Center Family,

I hope each of you and your family members are doing well.

I wanted you to know that we have made the decision to extend our closure through Friday, May 15, 2020. We will continue to monitor guidance from our regulatory agencies, health departments, and local authorities and will update you closer to May 15th with plans regarding operations after that date.

People who are supported in an essential job should continue to follow the schedule and requirements set by their respective employer. Providence Center will provide transportation and supports as scheduled.

I am sure many of you are starting to think about Providence Center’s plans for reopening. We will follow guidelines from the Governor, the DDA, the CDC and our local health department in determining when to reopen for business and will not reopen until we have all the precautions in place, and we have determined that it is safe to open.

Even though there are many unknowns, our team is hard at work in this planning process, including making sure we have adequate supplies of personal protective equipment if needed, exploring specialized training for staff and the people we support, considering tactics for social distancing, and developing policies and procedures to ensure safety.

To answer any questions our families may have, we are planning to hold virtual town hall meetings for our families and will communicate those plans in the near future.

In the meantime, please continue to check your email, our website (www.providencecenter.com) and Facebook page (www.facebook.com/providencecenterinc) for updates.

If you haven’t registered your email or phone number for alerts, you can do so at here.

If you need to reach Providence Center, please use the following numbers:

Program-related calls can be directed to Kristina Mitchell at 443-223-6265.

Human Resources-related calls can be directed to Jackie Harris-Harrell at 443-867-8159.

Community Relations calls can be directed to Aimee Bullen at 443-995-9730.

Thank you for your support.

Sincerely,

 

 

 

Karen Adams-Gilchrist,

President and CEO

April 8, 2020

Dear Members of the Providence Center Family,

I hope each of you are doing well and staying safe and healthy.

I wanted to let you know that Providence Center has made the decision to extend our closure through Thursday, April 30, 2020. We will continue to monitor guidance from our regulatory agencies, health departments, and local authorities and will update you later this month on future plans for operations.

People who are supported in an essential job should follow the schedule and requirements set by their respective employer. Providence Center will provide transportation and supports as scheduled.

Please check your email, our website (www.providencecenter.com) and Facebook page (www.facebook.com/providencecenterinc) for updates.

If you haven’t already, register to receive email communications and/or robo-calls here.

Providence Center’s Administrative and Case Management teams continue to work remotely.

If you need to reach Providence Center, please use the following numbers:

  • Program-related calls can be directed to Kristina Mitchell, 443-223-6265.
  • Human Resources-related calls can be directed to Jackie Harris-Harrell at 443-867-8159.
  • Community Relations calls can be directed to Aimee Bullen at 443-995-9730.

Thank you for your support.

Sincerely,

 

 

 

Karen Adams-Gilchrist
President and CEO

March 25, 2020

Dear Providence Center Family,

Providence Center has made the decision to extend our closure for two weeks through Friday, April 10, 2020. This is another necessary step given the evolving COVID-19 situation locally and current guidance from our regulatory agencies, health departments and local authorities. The health and safety of our staff and the people we support remains our top priority.

People who are supported in a job should follow the schedule and requirements set by their respective employer. Providence Center will continue to provide transportation and supports as scheduled.

We will continue to reassess the situation and will communicate plans for reopening closer to April 10, 2020 using the following methods:

Providence Center Website: www.providencecenter.com

Providence Center Facebook Page: www.facebook.com/providencecenterinc 

Emails to registered email addresses and robo-calls to registered phone numbers.

Register to receive email communications and/or robo-calls here.

If you need to reach Providence Center while we are closed, please use the following numbers:

  • Program-related calls can be directed to Kristina Mitchell at 443-223-6265.
  • Human Resources-related calls can be directed to Jackie Harris-Harrell at 443-867-8159.
  • Community Relations calls can be directed to Aimee Bullen at 443-995-9730.

Thank you for your support and I hope you are staying safe and healthy.

Sincerely,

 

 

 

Karen Adams-Gilchrist
President and CEO

Providence Center . 930 Point Pleasant Road Glen Burnie, MD 21060 . 410-766-2212 . www.providencecenter.com

March 16, 2020

Dear Members of the Providence Center Family,

With new guidance from the Centers for Disease Control (CDC) and local authorities regarding group gatherings, Providence Center has made the decision to close operations starting tomorrow, Tuesday, March 17, 2020 through Friday, March 27, 2020.

The health and safety of the people we support, our staff, and our community partners is our top priority and we feel that closing is in the best interests of the Providence Center family.

People supported in jobs will continue to receive transportation services and they should check with their respective employers concerning any changes to work schedules.

Providence Center will continue to reassess the situation and will communicate plans for reopening closer to March 27, 2020 using the following methods:

Providence Center Website: www.providencecenter.com

Providence Center Facebook Page: www.facebook.com/providencecenterinc

Emails to registered email addresses and robo-calls to registered phone numbers.

Register to receive email communications and/or robo-calls here.

If you need to reach Providence Center while we are closed, please use the following numbers:

  • Program-related calls can be directed to Kristina Mitchell, 443-223-6265.
  • Human Resources-related calls can be directed to Jackie Harris-Harrell at 443-867-8159.
  • Community Relations calls can be directed to Aimee Bullen at 443-995-9730.

Thank you for your support and please stay safe and healthy.

Sincerely,

 

 

 

Karen Adams-Gilchrist
President and CEO

Providence Center . 930 Point Pleasant Road Glen Burnie, MD 21060 . 410-766-2212 . www.providencecenter.com


 

March 13, 2020

To Members of the Providence Center Family:

We recognize that you have heard about numerous closings in the area. We wanted to let you know that Providence Center will continue to be open for business next week.

We understand that the situation around COVID-19, the novel coronavirus, is an evolving situation and we continue to monitor information and guidance from our health departments and regulatory agencies. We will evaluate and make determinations daily. Any changes to our operating schedule will be communicated through the following channels.

Providence Center Website: www.providencecenter.com

Providence Center Facebook Page: www.facebook.com/providencecenterinc

Emails to registered email addresses.

Robo-calls to registered phone numbers.

Register to receive email communications and/or robo-calls here.

Thank you for your support.


 

March 12, 2020

To the Providence Center Community –

The health and safety of the people we support, our staff and community partners are our top priority. We continue to monitor news and information on the coronavirus including updates and guidance from the Maryland Department of Health (MDH), the Developmental Disabilities Administration (DDA), the Centers for Medicare and Medicaid Services (CMS), the Centers for Disease Control (CDC), and the Anne Arundel County Department of Health.

Currently, there are no confirmed cases of COVID-19 associated with Providence Center; however, we remain committed to providing accurate and up-to-date information regarding this evolving situation.

We will communicate any important updates via the following channels:

Providence Center Website: www.providencecenter.com

Providence Center Facebook Page: www.facebook.com/providencecenterinc

Emails to registered email addresses.

Robo-calls to registered phone numbers.

Register to receive email communications and/or robo-calls here.

Precautionary measures being taken at Providence Center:

  • Staff are diligently cleaning and disinfecting buildings and vehicles throughout the day.
  • The soap in the dispensers at each of our sites is an approved and an effective cleaning agent for hand washing and killing germs. We have hand sanitizer in all of our locations.
  • Our janitorial service is cleaning surfaces each evening.
  • We are reminding the people we support to wash their hands frequently.
  • We are asking staff to stay home if they have flu-like symptoms and seek appropriate medical care.
  • If someone we support has flu-like symptoms, we will contact their family member or residential home to have them picked up and our staff will follow our emergency response procedures and CDC If someone is sick with flu-like symptoms, please keep them home and seek appropriate medical care.
  • We are limiting community outings.
  • We have signs at all entrances reminding visitors of our policies, and information sheets throughout our locations.

A few things you can do to stay healthy, like you would with the flu, are:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer or hand-wipe with at least 60% alcohol.

State agencies continue to develop comprehensive, coordinated prevention and response plans for COVID-19. If you have specific questions about COVID-19, please dial 211 to speak with an expert. For up to date information and resources in Maryland, please visit the Maryland Department of Health at health.maryland.gov/coronavirus.

930 Point Pleasant Road, Glen Burnie, MD 21060 | Phone: 410-766-2212 | www.providencecenter.com

Contact Providence Center

Talk to us today.